Terms and Conditions Policy – Effective Date: January 7, 2025

Welcome to FormCiteino! By accessing and using our website, formciteino.com, you agree to abide by the following Terms and Conditions. Please read these terms carefully, as they govern your use of our services, products, and website.

1. Acceptance of Terms

By accessing or using the FormCiteino website, placing an order, or interacting with our products and services, you agree to comply with these Terms and Conditions. If you do not agree with any of these terms, you must not use our website or services.

2. Changes to Terms and Conditions

We reserve the right to modify, update, or change these Terms and Conditions at any time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review these terms periodically to stay informed of any updates.

3. Website Use

  • Eligibility: You must be at least 18 years old or have the legal capacity to enter into a contract to use our website and make purchases.
  • Account Information: To place an order, you may be required to create an account. You agree to provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account information and password.
  • Prohibited Activities: You may not use our website to engage in any illegal, harmful, fraudulent, or unauthorized activities. This includes, but is not limited to, spamming, transmitting viruses, or attempting to gain unauthorized access to our systems or networks.

4. Product Information

  • Product Descriptions: We strive to provide accurate and detailed information about our products. However, we do not warrant that product descriptions or any content on our website is accurate, complete, reliable, or error-free.
  • Pricing: All prices are listed in U.S. dollars and are subject to change. We reserve the right to modify prices without prior notice. If an item is listed at an incorrect price, we will contact you to confirm the order before processing.

5. Order Acceptance and Cancellations

  • Order Acceptance: After you place an order, you will receive an order confirmation email. This email does not constitute an acceptance of your order. FormCiteino reserves the right to accept or reject any order, whether or not it has been confirmed.
  • Order Cancellations: Once an order has been processed or shipped, it cannot be canceled. Please contact us immediately if you wish to cancel your order before it is processed.

6. Payment and Billing

  • Payment Methods: We accept major credit cards, debit cards, and other payment methods offered during checkout. By submitting an order, you authorize FormCiteino to charge your selected payment method.
  • Billing Information: You agree to provide accurate billing information, including your name, address, and payment details. In case of any discrepancies or issues with the payment, we reserve the right to cancel or suspend your order.

7. Shipping and Delivery

  • Shipping: We offer various shipping options for your convenience. The shipping method and delivery times will be displayed during checkout. Shipping fees are calculated based on the weight of your order and the destination.
  • Delivery: We are not responsible for delays or damages caused by third-party carriers or factors outside of our control, including weather, strikes, or customs procedures.

8. Returns, Refunds, and Exchanges

  • Return Policy: We accept returns within 30 days of purchase for most items in their original, unused condition. Please refer to our Refund and Returns Policy for more details.
  • Refunds: Once your return is processed, we will issue a refund to the original payment method. Refunds will be made based on the eligibility criteria outlined in our Refund and Returns Policy.
  • Exchanges: We do not offer direct exchanges. If you wish to exchange an item, please return it for a refund and place a new order.

9. Warranty and Product Support

Many of our products come with a manufacturer’s warranty. Please refer to the product’s warranty documentation for further details. For product-related inquiries or support, please contact us at info@formciteino.com or call (706) 734-0868.

10. Limitation of Liability

To the fullest extent permitted by law, FormCiteino shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use or inability to use our products, website, or services. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.

11. Indemnification

You agree to indemnify, defend, and hold harmless FormCiteino, its affiliates, employees, agents, and contractors from any claims, damages, losses, or liabilities arising out of your use of our website, products, or services, or your violation of these Terms and Conditions.

12. Privacy and Data Protection

We are committed to protecting your privacy. Please refer to our Privacy Policy for information about how we collect, use, and protect your personal data.

13. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the state of Georgia, USA, without regard to its conflict of law principles. Any disputes arising out of or in connection with these terms shall be resolved through binding arbitration in the state of Georgia.

14. Severability

If any part of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

15. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us:

This Terms and Conditions Policy is effective as of January 7, 2025. Thank you for choosing FormCiteino! We are dedicated to providing you with the best shopping experience for your musical instrument needs.