Sales Policy

Effective Date: March 5, 2025

Welcome to Formciteino! We are committed to providing our customers with high-quality musical instruments and audio accessories. This Sales Policy outlines the terms and conditions governing purchases, pricing, payment methods, and other important details related to sales transactions on our website.

1. Pricing & Promotions

  • All prices listed on Formciteino are in USD ($) and are subject to change without prior notice.
  • Discounts, promotional offers, and special sales are valid for a limited time and cannot be combined unless otherwise stated.
  • We reserve the right to correct pricing errors or cancel orders affected by pricing mistakes. If an error is discovered after an order is placed, we will notify the customer and offer the option to proceed at the corrected price or cancel the order for a full refund.

2. Payment Methods

To ensure a secure and convenient shopping experience, we accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Apple Pay & Google Pay
  • Bank Transfers (for bulk orders)

All transactions are processed securely, and customer payment details are never stored on our servers.

3. Order Processing & Fulfillment

  • Orders placed on Formciteino are typically processed within 1-3 business days.
  • Customers will receive an order confirmation email upon successful payment.
  • Shipping times vary based on the destination and selected shipping method.

4. Shipping & Delivery

  • We offer domestic and international shipping to most countries.
  • Shipping costs are calculated at checkout based on the delivery location and selected shipping option.
  • Delivery times may be impacted by carrier delays, holidays, or unforeseen circumstances.

For more details, please refer to our Shipping Policy or contact us at info@formciteino.com.

5. Order Modifications & Cancellations

  • Customers may request order modifications or cancellations within 24 hours of placing an order by contacting us at info@formciteino.com.
  • Once an order has been shipped, cancellations are no longer possible. However, eligible items can be returned in accordance with our Refund and Returns Policy.

6. Sales Tax & Duties

  • Sales tax is applied based on local tax regulations.
  • International customers are responsible for any import duties, customs fees, or additional charges imposed by their country.

7. Warranty & Product Guarantee

  • Many of our products come with a manufacturer’s warranty.
  • If a product is defective or damaged upon arrival, please report the issue within 7 days of delivery for a replacement or refund.

8. Fraud Prevention & Security

  • Formciteino reserves the right to refuse or cancel orders that appear to be fraudulent or violate our sales policies.
  • Customers suspected of fraudulent activity may be required to provide additional verification before an order is processed.

9. Contact Us

If you have any questions regarding our Sales Policy, please reach out to us:

📧 Email: info@formciteino.com
📞 Phone: (706) 734-0868
📍 Address: 217 1st St Trion, Georgia
🌐 Website: Formciteino